Service Overview
The Compassion Crew offer a unique 'Crew' building support service. Working together with participants we build a personalised, independent and secure support crew based on the hours of support required by the participant!
Some major issues with independent support work include shift covers, holiday leave and sick days. Unfortunately participants are usually left without support or stuck working with an unfamiliar support worker. Having your own crew solves this issue, giving participants security while maintaining the independence!
Each crew no matter the size has a 'Senior Support Worker' who acts as the participants right hand man, in charge of organising shift covers, crew communication and any general issues that arise. They're Job is not only to support the you, but to also make sure everything runs smoothly!
Each participant's needs are going to vary greatly however below we have put together a general recommendation of the crew size based on required support hours.
More about our service
Let’s talk rates
The Compassion Crew are here to work with you, that’s why the rate we charge participants is completely negotiable based on plan size and circumstance. We want our service to be available to all participants while also maintaining a lively hood for our crew members!
Policies
Cancelation Policy
To protect our 'Crew' Members income we require 9-hours notice before the commencing of the shift. Without notice, the full shift cost applies.
All Contractors / Employee's of the 'Compassion Crew' are required to give 12-hours notice before the commencing of the shift. Without notice, penalties may apply.
Confidentiality
Participant information is kept confidential and not shared without permission. If requested, staff of the 'Compassion Crew' must sign a confidentiality agreement to protect participant privacy.
Participants rights
All participants have the right to privacy, respectful treatment and access to relevant information. Informed consent is required for any content related to the participant. If any policy is breached a participant holds the right to complain and immediately request a 'crewmembers' removal from the 'Crew'.
Emergency procedures
All employed contractors / employee's of the 'Compassion Crew' are required to hold an up to date "First Aid" and "CPR" certificate. In the event of an emergency. Emergency services will be called as a first response, once the emergency has concluded the participants family will be the first to be contacted and updated, then CEO "Finn Shortman" will be contacted and updated.
Service Examples
- Cooking and cleaning
- Outdoor activities
- General transport
- Transport to appointments
- Exercise (gym/outdoors)
- Nights out
- Events (all sorts)
Whatever you can think of we will work together to make it happen!
What if I don't like my 'Crew'?
We understand that sometimes people just don't mesh! We are human beings after all! We are dedicated to finding a 'Crew' you are comfortable with, this doesn't look like giving up on a 'Crew' member after one mistake, however participant preference is always top priority!